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Best Practices on Quality Management

The ASEAN IP Offices have the responsibility to ensure the timely examination of trade mark and design applications and the registration of trade mark and design rights according to high quality standards.

 

In order to contribute to that end, the project provides for the elaboration of reference materials on best practices for the processing of trade mark and industrial design applications in the ASEAN IP Offices, including quality standards and quality management and an assessment about the possible participation of those Offices in the development and use of common tools for management and information purposes. To that end, in 2013 the project made available expert advice on IP Office management to all interested ASEAN IP Offices.

 

Expert Missions 2013

 

Quality expert missions were organised as follows:

 

INDONESIA

June 2013

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THAILAND

June 2013

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VIETNAM

June 2013

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BRUNEI DARUSSALAM

August 2013

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CAMBODIA

August 2013

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MALAYSIA

August 2013

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PHILIPPINES

September 2013

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SINGAPORE

September 2013

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LAO PDR

September 2013

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During the course of these missions, the trade mark and industrial design processes at the national IP Offices were mapped and areas for optimization were identified. As a result, detailed reports were drawn out by the quality experts with recommendations to the participating IP Offices.

 

Consultation Meeting in Kuala Lumpur, December 2013

 

The project further provided for the organization of a Consultation Meeting, during which proposals for a quality management action plan and reference materials for the ASEAN countries were discussed and analysed.

 

The Consultation Meeting on Best Practices on Quality Management was held in Kuala Lumpur, Malaysia, from 9 to 11 December 2013. The meeting was attended by senior officials, at the level of Head of Trade Marks, Head of Industrial Designs and/or Head of Quality Management, from all ten ASEAN IP Offices.

 

With the assistance of two EUIPO experts, this meeting adopted a number of recommendations regarding best practices and a common quality policy that might be considered for implementation at the regional level within ASEAN. 

 

Consultation Meeting on Best Practices on Quality Management     Link to Event…